Accessibility Tools

  • Support Where You Need It

    Military & Family Readiness Center

  • A Series on How to Handle Your Finances

    Money Matters May

    Learn about how to handle your finances through this series on money. 

    Call MFC at 509-247-2246 for questions.

Military & Family Readiness Center

The 92 FSS Military & Family Readiness Center (M&FRC) is an information and referral resource at Fairchild AFB. The M&FRC offers support to assist and sustain military personnel and their families. Classes are offered on a regular basis, on-demand, and as needed. We are able to assist families transitioning to Fairchild and are standing by to help, call us. If it has anything to do with your family's readiness, the M&FRC has a point of contact ready for you. Simply call to speak with one of the professionals, or check out the monthly calendar and come to a class or workshop, and ask a question, make friends and let us be of service!

Coping with Deployments Through Gratitude Workshop

The class is on Thursday, November 17th, 2 - 3 pm at the M&FRC. Call 509-247-2246 to RSVP.

Support When You Need It

Military & Family Readiness Center

Our goal is to provide targeted force and family support and services, contributing to the mission readiness, resiliency, and well-being of the total force community.

The Military & Family Readiness Center (M&FRC) offers support services to personnel and their families through individual consultations, several member and family support programs, classes, workshops, and special events.

We look forward to serving you soon.

Need help & someone to talk to?

Call one of our Military & Family Life Counselors - It’s Free

Call one of our Military & Family Life Counselors - Free counseling with experienced

AMXS 509-520-8483
AMXS 571-833-8534
MXS 314-302-9277
SFS 314-302-9221

Adult 509-217-4557
Adult 507-369-4596
Child and Youth 314-306-3235
Child and Youth 830-929-5314

Can work with individuals, couples, families and Children.


What We Offer

Exceptional Family Member Program

EFMP Goal:
To establish, implement and maintain the Exceptional Family Member Program-Family Support (community support) entity of the Air Force’s Exceptional Family Member Program-Family Support coordination with the Medical Assignments components by enhancing the quality of life of special needs family members.

There are currently 99 EFMP-FS coordinators who provide full-time assistance to families at all major Air Force Installations. EFMP-FS provides coordination of family support services on and off-base through family needs assessments to determine the needs and resources required for each family. Below are some of the services offered.
• Maintain in-depth information on local, state and federal resources for families
• Develop Individualized Service Plans
• Provide information, education, and briefings to leadership and overall community in an effort to raise program awareness
• Offer workshops, seminars and various support group and educational briefings for school personnel, base professionals and members/families
• Market Air For respite child care program where parents receive free child care to help reduce the stress associated with caring for an EFM
• Advocate for improved services for families

DoD ID Cardholders and their families may obtain assistance with EFMP-FS at the local A&FRC
Phone: 509-247-2246, DSN 657-2246

Additional support through Military OneSource is available 24/7 under “EFMP & Me”
Phone: 800-342-9647

Transition Assistance Program

Download 2022 TAP Calendar

The mission of TAP is to provide service members with the knowledge, skills, and abilities, to empower them to make informed career decisions, be competitive in a global workforce and become positive contributors to their community, as they transition from military service into civilian life.

The vision of TAP is to continually help improve service member outcomes as they relate to employment, education, financial health, and general well-being.

TAP is the predominant program that provides assistance, information, training, counseling, and services to eligible, transitioning service members, to be career ready upon separation, retirement, or release from military service, thus enabling service members to pursue additional education, seek or return to employment in the public or private sector, start their own business, pursue vocational training or other forms of self-employment.

Collaborating with other integral agencies can help to maximize resources, and provide our service members with current, relevant, and accurate information on various topics. Agency partners include, but are not limited to, the Department of Labor (DOL), the Department of Veteran Affairs (VA), the Department of Education (ED), and the Small Business Administration (SBA).

TAP is congressionally mandated and is applicable for all service members who have at least 180 continuous days or more on active duty; this includes National Guard and Reserve. These are your core TAP elements:

Individualized Initial Counseling:
between the service member and a TAP counselor is now the official start of the transition process. During the IC session, service members complete their personal self-assessment and begin the development of their Individual Transition Plan to identify their unique needs during the transition process and post-transition goals.

Pre-separation Counseling:
The purpose of Pre-separation Counseling is to provide a high-level overview of available benefits, services, and resources members and their families may be authorized. Pre-separation Counseling is the second step in the transition process; following Initial Counseling. Pre-separation Counseling will begin as soon as possible during the 24-month period preceding an anticipated retirement date; between 14-18 months before an anticipated separation but NLT 365 days before retirement, separation, or release from AD.

5-Day Transition Workshop:
DoD Transition Day – Day 1:
• Transition Overview—presents a transition overview of the TAP Curriculum components and mandatory CRS.
• Managing Your Transition—introduces topics important for transition and associated resources.
• Military Occupational Code (MOC) Crosswalk and Gap Analysis— assists with identifying skills and demonstrates how to translate skills, training, and experience into civilian credentialing appropriate for civilian jobs.
• Financial Planning for Transition—builds on the financial training provided during the Military Life Cycle (MLC) and helps Service members understand how the transition will impact financial situations.

Veterans Affairs – Day 2:
Department of Veterans Affairs (VA) Benefits and Services Day provides information about VA benefits, services, and tools, and shows how to find the help and support needed for a successful transition

Dept. of Labor – Days 3 – 5:
Department of Labor (DOL) Employment Fundamentals for Career Transition Day(s)
provides a high-level overview of the process used to find and obtain employment.

can only be completed once the service member has completed Initial Counseling, Pre-separation & the 5-Day TAP workshop.

All capstones will take place with a Transition Officer at the Military & Family Readiness Center (M&FRC). The purpose of the appointment is to ensure that each service member has met all congressional mandates and to guarantee that each service member’s transition plan supports them in their post-military goals.

Casualty Services/Survivor Benefit Plan

Program Overview:
The Air Force Casualty Services Program’s primary goals are to provide prompt, accurate reporting, dignified and humane notification, and efficient, thorough, and compassionate assistance to the next of kin for as long as needed. The Casualty Assistance Representative (CAR) works closely with commanders at all levels to ensure the success of the program. The CAR works closely with survivors of retired Air Force members to ensure potential benefits are applied in a timely manner. The CAR provides limited casualty service to members of sister services, certain foreign nationals, and civilians.

Casualty Assistance:

Active Duty Death:
A Casualty Assistance Representative is there to give family members a clear idea of how the Department of Defense will assist, starting with the first meeting with the Casualty Assistance Representative (CAR). It covers the planning and details of the funeral or memorial service and continues through the application and processing of all benefits and entitlements.

We can also assist with locating resources to help with a variety of issues including general support, grief support, and financial counseling. We can connect you with experts on VA benefits, Dependency and Indemnity Compensation (DIC), Survivors' Pension, Service Member Group Life Insurance (SGLI), burial expenses, state benefits, and military records, Survivor Benefit Plan (SBP), and Tricare.

Retiree Death:
If you are a surviving family member of a retired Air Force or Space Force member residing in the United States, you can receive personal assistance in applying for eligible benefits on the member’s behalf.
Please have the following information available when making a notification:
• Retiree’s full name, grade, Social Security number, and date of retirement.
• Date, city, and state of death.
• Name, relationship, and phone number of next-of-kin.
• For general officers: Date and place of funeral, if known.

Survivor Benefit Plan (SBP):
Military pay stops when a service member dies. An active duty member who has eligible dependents is automatically covered by SBP at the maximum level at no cost to the member while he/she remains on active duty.
Retired pay stops when a retiree passes away. Prior to retiring, each member must decide whether to continue SBP coverage into retirement.
The SBP is a government program, which makes it possible for retiring members to ensure that after their death, their eligible survivors receive a portion of their military retired pay in the form of a monthly annuity. The SBP was structured so that a surviving spouse cannot outlive the annuity, and it has Cost-of-Living Adjustments (COLAs) incorporated so the annuity increases with inflation. The retired pay of those members who elect to participate is reduced by monthly premiums. The SBP is a unique plan: Government-subsidized premiums deducted from a participating member’s retired pay before taxes. SBP is the sole means for a member to continue a portion of their military retired pay to their eligible survivors. If a member chooses (with the concurrence of their spouse) not to participate in the SBP, an annuity cannot be paid.

Casualty/SBP Questions:
Do you have a casualty or SBP question you wish someone could answer for you? Your Casualty Assistance Representative at Fairchild AFB can help. One-on-one casualty/SBP counseling is available to all military members at Fairchild AFB and the surrounding area. For more information about these programs, call (509) 247-4488 or visit us in Building 2365.

Air Force Aid Society

The Air Force Aid Society supports the mission of the Air Force by relieving the financial distress of service members and their families with educational assistance and through proactive programs. Below are the various programs Air Force Aid Society offers:

Financial Assistance:

  • Interest-free loans/grants are available for:
  • Basic Living Expenses
  • Emergency Travel
  • Essential Car Repair
  • Natural Disasters
  • Dependent Funerals
  • Pay or Allotment Problems
  • Medical/Dental expenses not covered by TRICARE
  • Falcon Loans

Education Programs: The General Henry H. Arnold Education Grant Program provides up to $2000 in grants for college education for Air Force family members. Applications can be submitted online:

Air Force Aid Society’s Community Enhancement Programs:

Baby and You: This Air Force Aid Society (AFAS) sponsored program offers an educational class for Active Duty Air Force members and their spouses.  This class is facilitated by the Family Advocacy Nurse Specialists (FANS) and is geared towards new parents.  The AFAS provides each participant with a $50 gift card to be used at the Base Exchange to purchase items for the expectant mother or for their new baby.

Child Care for PCS Program for Family Care Providers: Active duty members on a Permanent Change of Station (PCS) move and members on retirement orders who need hourly care.  Care will be provided at the local CDC or the child and youth centers based on space availability. A copy of PCS orders is required to receive a certificate. Members can obtain a Certificate of Eligibility from the A&FRC, Building 2365, or call (509) 247-2246

Car Care Because We Care: The program was designed to ease the impact of deployment on Air Force families by providing a cash-equivalent voucher so that a member’s primary vehicle can be given basic maintenance services. This program allows a spouse whose sponsor will be deployed for over 30 days to receive preventive maintenance (oil/filter change and lube) on the family’s primary vehicle. If additional repairs are needed, referrals can be made to Air Force Aid.

Give Parents a Break: The Air Force Aid Society (AFAS) recognizes that Air Force families are subject to unique stresses due to the nature of military life – deployments, remote tours of duty, extended working hours, etc. This program is offered twice monthly (first and third Saturday) for the purpose of allowing families a few hours break from the stresses of parenting. Families may use this time to suit their personal needs. Families are given certificates to use the program for a specific time.  Contact the local CDC for dates and times.

Respite Care: This program is offered to active duty Air Force families with a family member(s) enrolled in the EFMP program. The goal of the program is to provide a “break” for a few hours a week/month to families who have the responsibility of 24-hour a daycare for an ill/disabled family member. AFAS assistance for respite is based on need — the need for respite time.

Phone Home Program: The Air Force Aid Society’s (AFAS) Phone Home Program provides prepaid calling cards for deployed Air Force members, including single and married service members, when they deploy for 30 days or more in the Area of Responsibility (AOR). This program makes it possible for the service member to phone home to family or friends during deployment and to make emergency contacts when necessary, without added expense to the service member. Cards are provided in the AOR.

Air Force Voter Assistance Program (AFVAP)

The local Military & Family Readiness Center (M&FRC) serves as the Installation Voter Assistance (IVA) Office. The IVA Office provides Airmen, Guardians, their family members, and all other voting-age citizens with information and assistance on how to request an absentee ballot and vote absentee. These functions are accomplished through the use of two forms:

* Federal Post Card Application (FPCA), allows you to request voter registration in your state of legal voting residence, request absentee ballots, and update your voter contact information.
* Federal Write-in Absentee Ballot (FWAB), serves as a backup ballot if the requested absentee ballot is not received in time.

Installation Voting Assistance Officers (IVAOs) at the M&FRC also provide civilians with access to the IVA Office information and assistance on procedures for registering to vote and updating voter registration information (e.g., change of address). This is accomplished by completing the National Mail Voter Registration Form (NVRF).

In addition to IVAOs, each Air Force unit is required to appoint Unit Voting Assistance Officers (UVAOs) to provide unit personnel with voting information regarding their home state, election dates, and absentee voting registration and procedures.

To successfully vote absentee, UOCAVA citizens should ( ):

* Allow sufficient time to request, receive, and return an absentee ballot
* Notify your election office each time your mailing address changes
* Know your state's absentee voting deadlines and procedures to ensure your ballot is properly executed and counted
* Complete a Federal Write-In Absentee Ballot (FWAB) if you do not receive your state absentee ballot in time to return it to your election office by the state deadline

Air Force Instruction 36-3107, Voting Assistance Program, establishes policy and assigns roles and responsibilities for the development and implementation of Air Force voting functions in accordance with public law and Department of Defense guidance.

For further information please contact:

AFPC/DFFF at or (210) 565-2034, DSN 665-2034

Federal Voting Assistance Program Website https://www.FVAP.GOV or (800) 438-VOTE (8683)

Fairchild IVA office This email address is being protected from spambots. You need JavaScript enabled to view it. <mailto:This email address is being protected from spambots. You need JavaScript enabled to view it.> or phone line at (509) 247- 2559


What We Offer

Personal Work & Life Education

Enriches and improves the quality of individual and family life at Fairchild by providing the knowledge and skills needed for everyday living, relating to others, coping with life events, and easing adaptation to the military lifestyle. Personal & Work Life offers the following program:

Heart Link Spouse Orientation: An orientation program designed for those who are newly married or just interested in learning more about the Air Force Life. The overall goal of the program is to ensure that spouses are aware of their importance to the Air Force, and feel as though they are a part of the Air Force team. Information is given about community resources, TRICARE, deployments, and more. This program is offered quarterly. For more information and to learn the class dates, contact the Military & Family Readiness Center.

Personal Financial Readiness

Provides information, education, and one-on-one financial counseling to assist members and families maintain financial readiness. Services are designed to address money management issues throughout a service member’s military life cycle. Financial readiness educational opportunities ranges from setting up a simple budget to understanding long-term investment options.

Employment Assistance

Download Workshop Flyer

Provides training and information to support the customer in achieving short and long-term employment, education/training, and career goals. Provides skills development workshops, local labor market information, employment trend tracking, skills and interests’ identification, job bank or job referrals, linkages to alternatives to paid employment (e.g. volunteerism and education), and annual employment fair.

Volunteer Resources

Assists in the recruitment, training, placement, and recognition of base personnel who provide volunteer service both on and off base.

Information, Referral, & Follow-Up

Assists military individuals and families in identifying specific needs while providing appropriate connections to resources, including exceptional family member resources. I & R offers the following program:

Latch Key: This program is for children ages 10-12 who spend time alone at home before or after school and during the summer when school is out. Our goal is to give your children the skills they need to feel more confident about taking care of themselves. This class is required for children who live in base housing but is open to all dependents in the Fairchild Community.

Personal and Family Readiness

Assists service members and their families in managing the challenges of deployments and separations before, during, and after they occur. Personal and Family Readiness offers the following programs:

Pre-deployment Briefing: Mandatory briefing for the military member (spouses encouraged to attend) covering, Red Cross, services for families during deployment, AFAS services, and overview of handouts.

Reunion Workshop: Mandatory briefing for the military member (spouses encouraged to attend). This class covers the stress of reunion on the family; communication challenges that can occur, and the truth about expectations for those returning from deployment. The post-deployment workshop features briefings by: M&FRC, Mental Health, Chaplain, Sexual Assault Response Coordinator, Family Advocacy, and the Military Family Life Counselor (MFLC).

Hearts Apart Program: Open to immediate family members who have a loved one currently deployed, on a remote tour or TDY. Allows deployed family members to network and interact with fellow families.

Relocation Assistance

Relocation Assistance:
The Relocation Assistance mission is to eliminate the stress associated with frequent moves by providing moving assistance planning, inbound and outbound relocation services, and ongoing relocation workshops.

Right Start:

This Newcomer’s Orientation program is the Wing Commander’s program to welcome newcomers to Fairchild. Right Start is held monthly on scheduled Fridays.  Right Start is mandatory for military members and DoD civilians.  Spouses are cordially invited to attend. Sign-ups are mandatory, please call 509-247-2246. First Duty Station Officers, Airmen, and new hire civilians should arrive NLT 0645 for a 0700 start time. All others should arrive NLT 0745 for an 0800 start time. Right Start is facilitated by the Military & Family Center until lunch, 1230. After lunch Equal Opportunity and Medical facilitate.

Sponsorship Training:
The M&FRC Relocation Program is here to support Sponsors and Command Support Staff who are charged with managing and monitoring the unit-level Sponsorship Program. The first step to becoming a successful Sponsor is taking the e-sponsorship application training (eSAT).  This is a Department of Defense training, which is mandated for all new Sponsors and Sponsors who have not taken the eSAT training within the year prior to a new Sponsorship assignment. Training certificates must be submitted to your unit Command Support Staff for unit Sponsorship Program record keeping. In addition to offering Sponsorship training, this site provides Sponsors with information on the MilitaryInstallations and Plan My Move websites.  It also provides a sample welcome letter, a Sponsorship duty checklist, and a Newcomer and Family needs assessment, which should be tailored to fit the needs of the inbound member and their Family.

Relocation/Sponsorship Awareness Class:
This class is open to everyone!  The focus is to gain knowledge on relocation resources, connect with bases and local agencies, understand how to utilize electronic tools, and be the best sponsor possible through all phases of relocation.  Please call (509) 247-2246 to register.

OTS Smooth Move:
Assists service members and their families with preparing for PCS assignments overseas or stateside. Representatives from the Military & Family Readiness Center, Tricare, and Housing provide necessary information for planning your upcoming PCS.

Upcoming Events

Education Track.jpeg

Education TrackMilitary & Family Readiness Center, Wing Brief


Entrepreneurial Tr ...Military & Family Readiness Center, Wing Brief

Education Track.jpeg

Reintegration (R3) ...Military & Family Readiness Center

Education Track.jpeg

Education TrackMilitary & Family Readiness Center, Wing Brief


Entrepreneurial Tr ...Military & Family Readiness Center, Wing Brief

GettyImages-1262616938 (1).jpg

Retirement StarterMilitary & Family Readiness Center, Wing Brief

Moving off base.jpg

Moving Off BaseHot Events, Military & Family Readiness Center, Wing Brief

right start.jpg

Right StartHot Events, Military & Family Readiness Center, Wing Brief

ICE Feedback logo

How are we doing?

Share your feedback about this facility through the Interactive Customer Evaluation (ICE) Website.


Military & & Family Readiness Center

4 W Castle St, Fairchild AFB, WA 99011

Opening Hours

  • Mon - Wed
    8 a.m. - 4 p.m.
  • Thurs
    8 a.m. - Noon
  • Sat - Sun
  • (509) 247-2246

FSS Connect

Stay in the loop and get all the lastest 92 FSS and Fairchild community news! Protection Status © 2009 -
Secure Headers
SSL Encryption
HSTS Preloaded